Designing experiences that drive performance

Hi I’m Marine. I help organisations navigate change, scale design maturity, and align experiences with business outcomes.

Introduction

I am an Experience Design Leader with expertise in Human-Centred Design (HCD), design operations, and organisational change. I specialise in scaling design maturity, improving employee experience, and driving performance through strategic design.

Designing Humanity at work.

Exploring the rapid changes in today's work environment, from remote work during the pandemic to navigating the great resignation, and the need for businesses to focus equally on employee and customer experiences to drive change and performance.

Designing at scale

Explore my journey in enhancing designer onboarding at New Zealand's largest bank. Talking about challenges with Design Ops, fostering community collaboration, and implementing the double diamond approach. Using HCD and impactful design strategies.

Portfolio

Leading flexible working implementation

Leading flexible working implementation

Spearheading rebrand and vision alignment

Spearheading rebrand and vision alignment

Future-Proofing the employee experience

Future-Proofing the employee experience

Designing a scalable and unified onboarding

Designing a scalable and unified onboarding

Scaling a circular economy solution

Scaling a circular economy solution

Redesigning a service for growth

Redesigning a service for growth